Bigin vs Close: Which CRM Should You Pick?

Explore Bigin vs Close in this side-by-side comparison. See how Zoho Ecosystem and Native Calling & Texting differ across core Sales CRM capabilities and workflows.

Quick Verdict: Bigin vs Close

Summary recommendation to help you quickly choose between Bigin and Close based on your primary business focus.

Choose Bigin if

You're a small team or startup that wants a simple, low-cost pipeline CRM with the option to grow into the wider Zoho ecosystem.

Choose Close if

Your team sells primarily by phone and text and wants built-in calling, SMS, and automation without needing a separate dialer tool.

Bigin vs Close: Overview & Core Comparison

Compare the core capabilities, platform focus, and target use cases of Bigin vs Close to see how each solution aligns with your sales workflows and business needs.

Disclosure: some links are affiliate links, at no extra cost to you, and may unlock exclusive perks.

Bigin

Bigin by Zoho is a pipeline-centric CRM for small teams and startups, offering a simple way to track deals, contacts, and activities without enterprise complexity.

Zoho Ecosystem

Special Offers

• Free plan

Visit Bigin Bigin Alternatives

Close

Native Calling & Texting

Special Offers

• [CHLOEPARTNER30] 30% off for 3 months

Visit Close Close Alternatives

Compare CRM Features: Bigin vs Close

In-depth feature breakdown comparing Bigin and Close across sales pipelines, automation workflows, communication tools, and platform capabilities.

Shared features between Bigin and Close

Features and capabilities available in both Bigin and Close.

Sales

Lead Routing
Sales Pipeline

Communication

Calling
Email Inbox
Email Sequences

Marketing

Email Marketing
Forms & Popups
Segmentation & Lists

Automation

Automation

Productivity

Contact Management
Custom Objects
Mobile App
Permissions
Scheduling
Task Management

Analytics

Reporting

Unique features: Bigin vs Close

Distinct tools and specialized capabilities where Bigin and Close differ.

Bigin Unique Features

Close Unique Features

Sales

Not available

Forecasting

Communication

WhatsApp Integration

Texting

Productivity

Proposals & Quotes

Auto Enrichment

Analytics

Not available

AI Insights
AI Assistant

Finance

Invoicing
Payment Processing

Not available

Industry Fit & Vertical Suitability: Bigin vs Close

Discover which industry sectors and business verticals Bigin and Close serve best, from shared sectors to niche vertical specializations.

Industries both Bigin and Close serve well

Real Estate
SaaS
Healthcare
Retail
Field and Home Services
Agencies
Consulting
eCommerce
Construction
Finance

Industry Specializations: Bigin vs Close

Only in Bigin

Only in Close

Legal

Education
Energy
Coaching
HR & Staffing

Team Size Fit & Scalability: Bigin vs Close

Compare team size compatibility between Bigin and Close to determine which CRM best supports your current team structure and future company scaling.

Team sizes supported by both Bigin and Close

1-10
11-50

Exclusive Team Size Capabilities: Bigin vs Close

Only in Bigin

Only in Close

None

51-100
100+

Compare CRM Pricing & Plans: Bigin vs Close

Estimate total software costs for Bigin and Close by team seat count, billing frequency, and plan tier limits.

Team Size:

users

Billing:

1 solo25 team50 business75 scale100+ enterprise

Plan Tiers & Total Cost for 5 Users (annual)

Per-user list rates alongside dynamic annual total

Bigin Plans

Official Pricing

Plan

Annual

Monthly

Total

Free

Up to 1

Max 1 user

Express

$7/user

$9/user

$35/mo

Premier

$12/user

$15/user

$60/mo

Bigin 360

$18/user

$21/user

$90/mo

Compare Bigin Plans on Website

Close Plans

Official Pricing

Plan

Annual

Monthly

Total

Solo

Up to 1

$9/user

$19/user

Max 1 user

Essentials

$35/user

$49/user

$175/mo

Growth

$99/user

$109/user

$495/mo

Scale

$139/user

$149/user

$695/mo

Enterprise

Custom

Compare Close Plans on Website

Pricing Note: Per-user list rates reflect baseline pricing. Total costs dynamically account for minimum seat commitments, bundled team packages, additional user add-on fees, and selected billing frequency.