Keap vs Zoho CRM: Which All-in-One CRM Best Fits Your Team?

An in-depth breakdown of Keap vs Zoho CRM. Compare key CRM features, automation capabilities, and usability to choose the right CRM for your team.

Quick Verdict: Keap vs Zoho CRM

Summary recommendation to help you quickly choose between Keap and Zoho CRM based on your primary business focus.

Choose Keap if

You're a small business or coach who wants marketing automation, appointment booking, and invoicing built into one CRM.

Choose Zoho CRM if

You want deep customization and AI features (Zia) at an affordable price point, scaling from small teams to large enterprises.

Keap vs Zoho CRM: Overview & Core Comparison

Compare the core capabilities, platform focus, and target use cases of Keap vs Zoho CRM to see how each solution aligns with your sales workflows and business needs.

Disclosure: some links are affiliate links, at no extra cost to you, and may unlock exclusive perks.

Keap

Keap (formerly Infusionsoft) is a CRM and marketing automation platform built for small businesses, with powerful email campaigns, appointment scheduling, and sales tools.

Marketing Automation

Visit Keap Keap Alternatives

Zoho CRM

Zoho CRM is a full-featured sales platform with pipeline management, workflow automation, AI assistant Zia, and deep customization for teams of any size.

Custom Objects
Affordable Enterprise CRM

Special Offers

• Free plan

Visit Zoho CRM Zoho CRM Alternatives

Compare CRM Features: Keap vs Zoho CRM

In-depth feature breakdown comparing Keap and Zoho CRM across sales pipelines, automation workflows, communication tools, and platform capabilities.

Shared features between Keap and Zoho CRM

Features and capabilities available in both Keap and Zoho CRM.

Sales

Lead Scoring
Sales Pipeline

Communication

Calling
Email Inbox
Email Sequences
Texting

Marketing

Email Marketing
Forms & Popups
Segmentation & Lists

Automation

Automation

Productivity

Contact Management
Document Generation
Mobile App
Proposals & Quotes
Scheduling
Task Management

Analytics

AI Assistant
Reporting

Finance

Invoicing
Payment Processing

Unique features: Keap vs Zoho CRM

Distinct tools and specialized capabilities where Keap and Zoho CRM differ.

Keap Unique Features

Zoho CRM Unique Features

Sales

Not available

Forecasting
Prospecting
Lead Routing
Territory Management
Recurring Products

Communication

Not available

WhatsApp Integration

Marketing

Landing Pages

Not available

Automation

Not available

Chat Bot

Productivity

Not available

Custom Objects
Client Portal
Chrome Extension
Permissions
Auto Enrichment

Analytics

Not available

AI Insights

Industry Fit & Vertical Suitability: Keap vs Zoho CRM

Discover which industry sectors and business verticals Keap and Zoho CRM serve best, from shared sectors to niche vertical specializations.

Industries both Keap and Zoho CRM serve well

Field and Home Services
Consulting
Agencies
Healthcare
Real Estate
eCommerce
Retail
Legal

Industry Specializations: Keap vs Zoho CRM

Only in Keap

Only in Zoho CRM

Coaching

SaaS
Finance
Manufacturing
Education
HR & Staffing
Logistics

Team Size Fit & Scalability: Keap vs Zoho CRM

Compare team size compatibility between Keap and Zoho CRM to determine which CRM best supports your current team structure and future company scaling.

Team sizes supported by both Keap and Zoho CRM

1-10
11-50
51-100

Exclusive Team Size Capabilities: Keap vs Zoho CRM

Only in Keap

Only in Zoho CRM

None

100+

Compare CRM Pricing & Plans: Keap vs Zoho CRM

Estimate total software costs for Keap and Zoho CRM by team seat count, billing frequency, and plan tier limits.

Team Size:

users

Billing:

1 solo25 team50 business75 scale100+ enterprise

Plan Tiers & Total Cost for 5 Users (annual)

Per-user list rates alongside dynamic annual total

Keap Plans

Official Pricing

Plan

Annual

Monthly

Total

Compare Keap Plans on Website

Zoho CRM Plans

Official Pricing

Plan

Annual

Monthly

Total

Free

Up to 3

Max 3 users

Standard

$14/user

$20/user

$70/mo

Professional

$23/user

$35/user

$115/mo

Enterprise

$40/user

$50/user

$200/mo

Ultimate

$52/user

$65/user

$260/mo

Compare Zoho CRM Plans on Website

Pricing Note: Per-user list rates reflect baseline pricing. Total costs dynamically account for minimum seat commitments, bundled team packages, additional user add-on fees, and selected billing frequency.